Worksoft and iesupport Partner to Provide New Lifecycle Management Solution

DALLAS and SYDNEY – March 30, 2010 – Worksoft, an innovative provider of test and lifecycle automation solutions for use with SAP® applications, and iesupport, a growing professional services provider in Australia, today announced a partnership to offer a new application lifecycle management (ALM) solution for use with SAP applications. This new solution combines Worksoft's innovative lifecycle management and test automation products with iesupport’s specialized application lifecycle management professional services in order to help lower the total cost of ownership for companies that depend on SAP applications to power their businesses.

“We are excited to form and organically grow this partnership as both firms have strong business synergies and complement each other’s strengths,” said Sarwar Khan, Managing Director of iesupport. “We have over 20 years of experience in implementing and optimizing SAP solutions globally, and we know first-hand that there is a need for solution providers whose key focus is on delivering a comprehensive application lifecycle management solution in support of SAP applications. After diligent consideration, we chose to partner with Worksoft because they offer solutions that have been certified for integration with SAP applications and also have the ability to integrate those solutions with SAP Solution Manager; this ultimately complements and enhances iesupport’s core services and solutions for our customers.”

Iesupport specializes in providing expert advice and hands-on consulting services for ALM using capabilities of the SAP Solution Manager application management solution as well as third-party products and solutions in support of SAP Solution Manager. Introducing Worksoft ALM products to its portfolio further enhances iesupport’s offerings from expert consulting services to comprehensive solutions that span both products and services. One of Worksoft’s key strengths is to successfully enable businesses to keep up with the demands of rapid technological advancements while continuing to operate with minimal disruptions on mission-critical business processes. This new solution utilizes Worksoft’s proven technology to address the following critical areas related to application lifecycle management for use with SAP applications:

• Automated Business Process Testing Validation – Automated, end-to-end business process validation that spans multiple user interfaces and technology stacks including SAP GUI, Portal, HTML, .NET, Unix and other enterprise applications.
• Performance Testing – Powerful load and stress testing solutions to further assure SAP applications operate efficiently and reliably before changes, upgrades or enhancements are launched into production.
• Compliance and Audit Reporting – Automatic generation of business process documentation simplifies compliance initiatives by compiling complete and accurate documentation for validation processes and the respective test results in a standard and easily accessible format.

“Our business solutions have seen significant demand and growth in both North America and Europe, and we believe the same challenges related to managing changes manually exist in Asia-Pacific. We look forward to working closely with iesupport to grow our joint business in this high-growth region.”

Sign Up for an Exclusive Web Seminar on Automated Lifecycle Management

Please join us for an exclusive, free web seminar to learn more about the benefits of automating lifecycle management for use with SAP applications. The web seminar will be hosted by iesupport on Wednesday May 12th at 1:00pm AEST (Australian Eastern Standard Time)/ Tuesday May 11th at 10pm Central Daylight Time. For a complete abstract and more information, please visit http://www.iesupport.com.au/events

Pricing and Availability

This new solution is now generally available from iesupport. For more information on solution features, benefits or pricing, please contact iesupport at +61 2 8920 9560 or visit www.iesupport.com.au

About iesupport

Iesupport is a boutique professional services firm and SAP services partner providing advisory and hands-on consulting in three key areas related to SAP solutions: application lifecycle management (ALM), program and/or project management and the latest business planning and reporting applications. Our highly motivated and experienced team of professionals strive to lead the way in providing world-class solutions and best consulting practices in our specialized areas.

Iesupport, a subsidiary of IECOM Group Pty Ltd. Sarwar Khan, the Managing Director of IECOM, founded iesupport in May 2009 to address the need in the market for more specialized solutions that optimize the operation of SAP applications throughout its lifecycle and reduce total cost of ownership. For more information, contact iesupport at +61 2 8920 9560 or visit http://www.iesupport.com.au/

About Worksoft

Worksoft develops innovative and comprehensive solutions to optimize lifecycle management for use with SAP® applications. Worksoft solutions are specifically designed to meet the unique architectural needs of SAP application environments and the specific needs of both business and technical users. Worksoft customers realize faster deployment times related to upgrades of SAP solutions, gain better visibility into the impact of business process changes, and further increase performance and availability.

Founded in 1998 and headquartered in Dallas, Worksoft is privately held by Austin Ventures and Crescendo Ventures.  Worksoft customers include Fortune 500 companies across manufacturing, financial services, government, healthcare, retail and transportation. Worksoft has offices in Canada, San Francisco, Washington DC and Denver. For more information, contact Worksoft at 1-866-836-1773 or visit www.worksoft.com.

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