With more than 300,000 people in 120 countries, few companies have more experience in management consulting, technology services and outsourcing than Accenture. And Accenture knows what it takes to manage quality enterprise landscapes:
A new industrial revolution. Forbes contributing writer Adrian Bridgwater observed on Forbes.com, “Automation is massively important in the realm of software application development and software systems testing/management today. But what is it? Technology automation is in fact not so far away from the industrial automation systems that drove the industrial revolutions – i.e. it looks after ‘stuff’ when the humans aren’t watching.” Replacing manual effort with automation is a trend that’s unmistakable when it comes to maintaining enterprise landscapes.
Bridgwater continues, “Automation agents are chunks of software code that run with an explicitly defined goal and serve internal system needs such as initiating, validating, monitoring (and if needed) terminating (or altering) other software applications or processes.”
It means high velocity quality engineering. Managing director and global testing lead for Accenture Kishore Durg explains the need for this type of technology saying that IT organizations are moving toward a ‘high velocity quality engineering model’ in terms of testing, deploying and releasing software. “We will continue to invest in cognitive, machine learning and automation to improve our client’s business,” he said.
This automation technology will be used to enhance Accenture’s application quality testing services, helping clients reduce critical defects, improve productivity and eliminate the barrier of large, upfront investments. This includes functionality from Worksoft Certify® that eliminates manual quality assurance steps—automatically validating business processes on a daily basis to identify defects before they enter production—and Worksoft Analyze™ for automation of business process discovery. That means capturing end users’ normal activities and connecting them in an end-to-end process, using artificial intelligence.
The result? Acceleration and efficiency. One enterprise client was able to automate enough processes to save about 8,000 hours of labor in the first year. The client also completed test cycles up to 50 percent faster due to rapid test execution activities, as well as achieved a 25 percent decrease in production defects.
Automatic automation architects? Not overnight. As Forbes’ Adrian Bridgwater points out, “Nobody moves from previously more static systems to cloud-based web-centric high-velocity quality software engineering models overnight. Accenture is having to train up automation architects on Worksoft products to bring all these new services online.” To date, more than 550 Accenture professionals have received dedicated Worksoft Certify training, including trainers, certified asset developers and automation architects, members of project enablement teams and solution architects, to meet the growing demand for business process validation and automation.
Accenture plans to help clients implement high-quality business applications more quickly through automation and early third party involvement. “Accenture’s collaboration with Worksoft will transform software testing to enable faster, more predictable and more frequent deployments to market,” notes Accenture’s Kishore Durg. Who are we to argue with that?
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