Applied Materials, Inc. (Nasdaq: AMAT) is a global leader in precision materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic industries. Their technologies help make innovations like smartphones, flat screen TVs, and solar panels more affordable and accessible to consumers and businesses around the world.
A Compelling Event. For an enterprise of this stature, quality matters. While this $9 billion manufacturer had already made the move to automation for business process validation and functional testing, much of the early work was project-based and limited in scope. It took a software glitch to achieve corporate alignment, focus interest, and gain broad adoption of automated business process validation. An SAP update (transport) had made a simple date change on materials inventory that put thousands of materials on a “block” or “hold” status – and these had to be manually changed back to proper status, resulting in a significant amount of effort, stress, and rework. With the proper tools already in-house, it became a question of organization, deployment, and adoption to mitigate any future risk.
Business Benefits. Today Applied Materials’ business units recognize the value of automation and seek out the company’s team at the SAP Testing Center of Excellence (TCOE), which is centrally funded and dedicated to business process quality. The company applies automation to accelerate IT projects, gain efficiencies and increase quality. The result is better business process coverage, shorter test cycles and substantial cost savings over previous manual approaches. Automation has enabled Applied Materials to:
- Achieve high levels of coverage for core end-to-end business processes in sales, HR, warehouse logistics, and finance
- Improve business process quality and lower technology risk by catching defects before they enter production
- Eliminate thousands of hours of manual effort and reduce test cycles by 40% or more
- Deploy more projects faster to support company growth
- Leverage reusable test scenarios to increase productivity and business process quality
Today, Applied Materials is expanding its SAP Testing Center of Excellence and structuring an automation roadmap to further expand its business process coverage and success metrics.
Hear more from Applied Materials as Heather Whitfield, Program Manager, SAP Testing Center of Excellence, tells their success story.