Today, CITGO uses Worksoft Certify® to automate the functional testing of business processes that support key areas in sales, purchasing, supply chain, inventory and more. CITGO needed a solution to validate critical business processes in order to avoid business disruption and improve quality when deploying SAP software updates and technology changes. They wanted a high speed automation platform that was extremely user-friendly for business analysts, yet had the technical sophistication to handle all the complexity of their enterprise landscape. Previously, testing was conducted only once per year, but today Worksoft Certify is used on a week-to-week basis to support the deployment of new technology at the pace their business requires.
SAPinsider recently hosted a webinar presentation by CITGO’s Penny Easter and Worksoft:
Pennie Easter has held the role of senior information analyst supervisor since 2007, after spending 13 years supporting several business areas at CITGO. An SAP power user with proficiency since 1999, Easter’s areas of expertise include Hydrocarbon Materials Management, Sales and Distribution, and SAP Master Data.