The Mosaic Company is the world’s largest combined producer and marketer of concentrated phosphate and potash fertilizers, with more than 8,900 employees worldwide. The company was formed in 2004 through the combination of IMC Global Inc. and the fertilizer businesses of Cargill. They rely on SAP, Maximo, and a variety of other packaged enterprise applications to run their business. It’s a company whose mission is to help the world grow the food it needs, so business process quality and high quality execution are top priorities.
Like many Worksoft customers, Mosaic has automated more than 90% of their critical business process testing for SAP in North America. But there are numerous additional benefits of the Worksoft platform that Mosaic’s Robert Pitman described that the 2015 Worksoft Customer Conference.
Automation of labor intensive processes, such as automating the creation of new plant entities in SAP, which saves Mosaic’s services department an average of 4 days of manual effort per plant. That results in an annual performance improvement of about 40% for SAP configuration of new plants. The company expects it to reach 70% after the 2nd effort. Initially, this means 150 to 200 days of savings in staff effort per year.
Test data automation to streamline the deployment of breakfixes related to contracts, orders, shipments, and billing processes for the development and QA teams. The result is:
- Higher quality through improved data for QA
- Greater staff efficiency
Knowledge warehouse capabilities to efficiently engage and train business analysts, which will likely be the biggest long term benefit for the enterprise. Leveraging Worksoft to build a knowledge base means:
- Improved process knowledge retention with staff changes
- More accurate information for process improvement projects