Southwest Airlines is the United States’ largest carrier for originating domestic passengers with 3,600 flights a day, more than 46,000 employees and serving 100 million customers annually. Southwest was also ranked America’s #1 Best Run Company for 2014. Getting there takes a focus on quality, crisp execution, and efficiency.
Like all public companies, Southwest Airlines is governed by the Sarbanes Oxley requirements for audit of internal controls, both automated and manual. At SWA there are 45 automated controls within SAP, comprising 58 different documents. Each quarter, these controls must be validated by capturing the document and comparing it to expected results. In the past, this was done manually by navigating through SAP, capturing screens in a MS Word document, and then distributing the results to the respective functional owners for review and acceptance. This required 40+ hours of tedious effort. SWA has automated this process with Worksoft Certify® — automatically capturing screens, creating results reports, and creating emails that are distributed for verification. In addition to the benefit of time savings, the audit and compliance team value the objectivity and consistency of an automated process and the security of a PDF file that is protected from human modification. In summary, Southwest achieved
Increased velocity and coverage with automation
- Across end-to-end business processes, HCM portals, Interfaces, SAP/SOX automation, SIRAX automation
- Test effort reduced from weeks or days to hours
Repeatable weekly regression testing processes
- Greater efficiency: 100s+ hours of manual testing eliminated
- Higher quality: Exposed defects from monthly transports
The Main Benefit of Automation: “Greater confidence that compliance processes are functioning as needed at all times.”
SOX compliance is not optional – the best you can do is to make the compliance process as efficient and timely as possible. Learn how your company can use Worksoft to meet SOX and other compliance demands with maximum efficiency! Here is the full 2015 Worksoft Customer Conference presentation.