When it comes to technology, this tech giant has long been a global leader. As one of the world’s top five tech companies, adopting and delivering innovative technologies has kept this multi-billion dollar enterprise at the forefront of its hardware, software, and services markets.
Business Driver: Keeping Up With the Pace of Change
Most recently, company leadership was looking for a way to drive an agile environment across their software development lifecycle (SDLC). So its software division, which manages the sales and distribution of the company’s cloud enabled products, decided they needed to deploy new enterprise software faster, moving from quarterly to monthly upgrades of service packs and functional releases for their business systems from opportunity to cash, including sales and distribution, convergent charging, and IDoc modules of SAP® along with web, html, and Microsoft applications.
Without automation of their functional testing processes, managing this necessary pace of change and this level of agility would simply not be possible. For each release of their core enterprise system, the validation and testing of well over 1,000 scenarios is required! For this to work, automation had to replace manual effort and older QA technologies.
Decision Factors in the Move to Automation
For the agile initiative to work, automation became a “must have.” The company looked at several important factors as they considered the shift to automation and the selection of a technology platform.
- Business Process Experience. The business wanted an automation technology company with extensive experience in validating supply chain processes and the automated functional testing of SAP application business processes.
- Unique Automation Technology: Impact Analysis. An automation platform with impact analysis for risk-based testing was an important factor in the move to automation, because it would provide a detailed understanding of where SAP changes will effect business processes and enterprise applications. This would allow the team to focus its quality assurance resources on the impact areas in the most efficient way possible. For the company, it was a question of priorities. They believed that organizations should spend most of their effort testing the changes, rather than waste effort on areas that are less impacted.
- Ease-of-Use for Business Analysts. The platform for functional testing and end-to-end business process validation had to be designed to be easy to use for business analysts as well as automation professionals. No scripting or programming degree required!
- Expertise. The team wanted a proven track record of automation success with SAP software, business processes, and change management.
In the end, the business selected Worksoft as their best choice for automated functional testing, regression testing, and business process validation, including Worksoft Certify®, Certify ImpactTM, Worksoft Execution ManagerTM and Worksoft Business Process ProcedureTM (BPP).
The Business Process Procedure software will allow the firm to make the most of their automation investment, because it automatically creates accurate documentation for every business process that is captured for testing purposes. The team can use these accurate process docs for training, audit, and even compliance purposes down the road.
To learn more, please don’t hesitate to contact us.