Chief Strategy & Product Officer Shoeb Javed To Discuss Best Practices
for Ensuring Consistent End User Experience in the Midst of Change
using AI-Driven Process Intelligence
SAP SapphireNow is one of the industry’s largest events focused on delivering insights to the SAP Community and this year is no different. Kicking off June 7, SapphireNow offers more than 400 sessions in eight dedicated content tracks. The international virtual event is offered live and on demand with regional experiences tailored to EMEA, Americas and Asia Pacific, with additional experiences available for Greater China, Korea and Japan.
As SAP automation experts with a proven track record of enabling the world’s largest enterprises to understand, optimize and de-risk their SAP environments, Worksoft is a proud sponsor of SapphireNow.
Worksoft’s Chief Strategy & Product Officer, Shoeb Javed will share insights in his session in the Customer Experience track, discussing how to leverage automation to drive efficiency and quality for end user experiences, especially during SAP S/4HANA migrations.
Join Shoeb live or on demand starting Wednesday, June 9 for his session, “Improve Process Efficiency and Quality with AI-driven Process Intelligence,” as he explores key end-user experience considerations for those making the shift to SAP S/4HANA as well as showcases how Worksoft’s new Process Intelligence capability can help facilitate a smooth digital transformation before, during and after migration.
While a major migration can be a daunting task, engaging the right technology early to support comprehensive planning, testing and line of sight into your as-is and to be processes can streamline the navigation to S/4HANA and address these key priorities:
- Minimize Disruption to the End User Experience
Any type of change can potentially impact the end user experience and a major migration like the move from SAP ECC to SAP S/4HANA can have a significant impact. In a recent 2021 SAPinsider survey about transitions to SAP S/4HANA, 87% of the responding user community cited in “Minimal disruption to operations” as the #1 most important consideration. Engaging automation for continuous testing across true end-to-end processes that span applications can deliver the holistic QA coverage necessary to de-risk your operation and minimize disruption.
- Monitor and Measure Improvement
There are many reasons organizations make the shift to more advanced applications like SAP S/4HANA, but the common goals typically include improvement and innovation. If you’re embarking on a journey of improvement, it’s important to have a clear understanding of your operation today and benchmark metrics that enable you to measure and monitor the impact of your migration effort.
- Align Business & IT Goals
With technology innovations moving at an ever-increasing pace, the influence of IT has become increasingly significant. While the business owns the end user experience, they are dependent on IT to deliver. There is often disparity between business and IT expectations for functionality, project timelines, and how to measure success. In order to align business and IT goals in the midst of digital transformation, a common language for prioritization and measurement must exist.
- Understand Business Processes
When shifting operations to the next evolution of your ERP application, it’s important to have a clear understanding of current processes. An ASUG study revealed that nearly 40% of those who had gone through the S/4HANA migration process underestimated its complexity. A large part of that complexity comes from the end-to-end business processes that have evolved over time, potentially without proper documentation or clarity. What are your unique business process configurations, customizations and integrations? Engaging automated process discovery can help ensure a clear understanding of the complex business processes that reside in and traverse your SAP application.
- Drive Process Optimization
Ensuring consistent, innovative end user experiences that meet expectations requires continuous optimization efforts. And if you’re using a lift-and-shift approach to your move to S/4HANA, you want to be sure to streamline and improve process before your migration as much as possible to avoid carrying over disparate, inefficient processes and unnecessary tasks in your workflows.
We hope you can join our session at one of the broadcast dates and times listed below. Sessions are available for viewing 15 minutes before start time.
Worksoft’s SapphireNow Session Details:
Improve Process Efficiency and Quality with AI-Driven Process Intelligence
Combine real-time data that empowers informed decisions to scale automation, optimize processes, and ensure flawless delivery using AI-powered process intelligence. Find out why understanding as-is business processes prior to any migration to SAP S/4HANA is paramount to increasing process efficiency and delivering superior user experiences.
- Wednesday, June 09 | 8:15 AM - 8:30 AM CDT
- Wednesday, June 09 | 2:00 PM - 2:15 PM CDT
- Wednesday, June 23 | 12:15 AM - 12:30 AM CDT
For more insights or to register, visit the SAP SapphireNow website to register for the event.