Continuously Discover, Visualize, And Analyze End-To-End Business Processes
In today’s world of global competition, the enterprise embracing change and a culture of continuous transformation guarantees a competitive edge. Enterprises achieving this competitive edge must first identify and commit to the most effective changes. Continuous transformation begins with building insight into actual business processes. For many organizations, this knowledge is challenging to discover, document and keep relevant.
Today, strategic planners, decision makers and key contributors employ manual business process discovery and measurement initiatives to achieve what is ultimately a low fidelity insight; often as out of date as it is incomplete. An enterprise committing to a culture of continuous transformation recognizes goals cannot be achieved with an inefficient process of known limitations, extended deliverables and cost overruns. For enterprises using SAP® and web applications – there is another way.
Worksoft Analyze empowers the enterprise with the ability to discover, visualize and analyze from a business process perspective. By focusing on business processes, Analyze provides both business and IT with a common framework for communication and collaboration. Using Worksoft’s unique business process approach, innovation teams:
- Move from departmental-level knowledge of business processes to an enterprise-wide understanding of end-to-end execution
- Quickly discover historical as-is processes and current practice in near real-time.
- Identify the most commonly executed business processes critical to the enterprise
- Quantify risk by exposing business processes and activities with the most execution failures and variance
- Create and maintain accurate documentation of actual, not idealized, business processes
- Accelerate the deployment of new enterprise solutions while avoiding additional risk
How Does It Work?
Worksoft Analyze works with the business and without disrupting it, using two distinct discovery technologies: Process Mining for SAP®, for obtaining business process knowledge automatically from the underlying SAP system, and Worksoft Capture for obtaining process knowledge through the observation of regular end user activity.
Regardless of the discovery method, end users simply perform their normal activities and Worksoft Analyze automatically synthesizes and translates the resulting data into business process diagrams, documentation and an analytical understanding of business processes. It is simple, quick, and automatically handles business process variations, including custom transactions and unique workflows.
By helping the enterprise discover, visualize, document and optimize business processes, Analyze accelerates business process discovery and optimization investments. Communication between the business and IT improves with a common framework and assets ideal for both perspectives. Since the discovery of processes is automated, updates can be performed as often as the business requires, and provides an evergreen source of knowledge for business process practice in the enterprise.
Step 1: Discover
With Worksoft Analyze, capturing business process knowledge is no longer repetitive, cumbersome or inefficient. Business process discovery is performed automatically as part of one’s normal activities; no charting, no interviews and no manual process modeling. Worksoft Analyze converts the regular work of end users into a comprehensive view of business process variation and practice. Across users, departments and even partnerships, Analyze discovery is as broad or narrow as the enterprise needs.
Worksoft Analyze efficiently captures the actual business process in detail and at scale. This capture of true business process separates Worksoft Analyze from modeling or other process mining software.
Step 2: Visualize
After discovery, Worksoft Analyze automatically generates an advanced flow diagram of every business activity observed and the relationships between them. The Analyze Multi-Variant View uses a Business Process Modeling Notation (BPMN)-style diagram to display variations in a business process, succinctly visualizing business process variants in an easy-to-compare, informative visual expression.
Worksoft Analyze makes visualizing and browsing an entire enterprise worth of process information intuitive, allowing analysts to quickly address key questions and focus on any areas of concern. This can be done in near real-time in an easy-to-use graphical user interface. Analyze never uses modeled processes – the visualization is based on real processes captured from the actual execution of business users.
Most enterprises have compartmentalized knowledge of the true end-to-end business process across the organization. With Worksoft Analyze, it is easy to link these process segments together into complex, multi-variant business processes. This enables analysis across the enterprise, including the automatic generation of process documentation and test automation assets covering the linked end-to-end process.
Step 3: Analyze
Worksoft Analyze performs in-depth analysis of your actual business processes in ways never possible before. With Analyze, business analysts have an easy-to-comprehend view of every business process and variation across the enterprise. Information is organized in a systematic, visual way, making analysis of complex processes easy. Transaction and process performance metrics can be easily combined with business process flows in Worksoft Analyze, providing unique insights.
Using informative charting and in-context heat map diagrams, analysts easily spot exceptions, boundaries, outliers, and variations in actual business process performance, including:
- Actual business process workflows and variations by performance or other business criteria including regional or divisional differences
- Execution metrics including timing, speed, frequency and other details essential to process performance analysis
- Business and technical metrics from 3rd party systems correlated with actual business process
A Unique Approach
Continuous insight into business process practice has never been so practical. Worksoft Analyze brings efficiency, accuracy and insight into business processes with a speed and cost-effectiveness not possible using manual methods. Analyze maintains business process knowledge at the enterprise level with continuous discovery, and without disrupting the business. Process visualization and analytics are automatic – benefits of the Analyze discovery approach.
|Interactive Capture||Subject Matter Experts
Documentation & Training
|High Fidelity captures ideal for recreating the exact user experience, including screen shots and object related data||User initiated, interactive experience||Initial 10 licenses included with Worksoft Analyze; additional licenses available|
|Passive Capture||Everyday ERP application user||Business process and analytics capture for named applications only
Small payload, near real time data
|No interaction from the user required
Lives in the enterprise for continuous capture
|Available in addition to Worksoft Analyze|
|Process Mining for SAP||Business Process experts
|Mining true business process from SAP modules WM, MM & SD||Installed transport begins mining automatically with little to no configuration from the user.||Available in addition to Worksoft Analyze|