3M designs and executes cross-functional, automated tests for SAP applications that boost quality and accuracy for order-to-cash, sales, materials management, and finance operations.
Effective test automation starts with discovering and documenting how users interact with applications to achieve desired business outcomes. Before testing can begin, the following questions must be answered
Traditional methods of capturing this knowledge manually have proven to be expensive and burdensome. Worst of all, information is often incomplete and inaccurate, and/or quickly becomes outdated. Even with good documentation, there is the challenge of building the corresponding test automation.
By applying our expertise in test automation to the information-gathering phase of system change projects, Worksoft has been able to solve one of the biggest challenges in testing – getting good business process documentation quickly. Automated business process discovery and documentation are essential prerequisites for accelerating enterprise test automation projects. Benefits of this approach include the ability to:
Worksoft Analyze produces output detailed enough for Worksoft Certify to re-perform the actual business process, achieving an identical business outcome. This can be used for test automation or operationally for automation of processes in production.
The core principle of transferable automation is to build automation once that can be used by multiple teams for different purposes. With Analyze, nontechnical functional experts can use Capture to discover, document and visualize an end‑to-end business process and generate automation. The automation can then be transferred immediately to the QA team to use for test automation or to the operations team for robotic process automation (RPA). This enables automation to be built much earlier in the project lifecycle and at a much greater scale, because non-technical users across the organization can create automation simultaneously.
A large dairy company was looking to streamline operations by consolidating several instances of SAP running across their organization. They were using manual testing, which was time-consuming and error-prone. They knew in order to ensure the success of the SAP consolidation project, they would have to leverage test automation. The challenge? They lacked knowledge and documentation for most of the processes they needed to automate. Since traditional methods of capturing this information would take far too long, they needed an automated solution. To overcome this, the client distributed the Worksoft Analyze Capture agent to business users across the organization. These users then performed their normal day-to-day activities with the Capture agent running in the background. Captures were loaded into Analyze, and key processes were identified and consolidated. The steps for the optimized processes were then transferred to the test automation team, which enabled them to create the end-to-end test library needed to support the system consolidation.
Automating the discovery of detailed business process knowledge by the business and test teams concurrently eliminated an expensive step in the project’s execution.
Reduction in total testing days
Reduction in hypercare man-days
Reduction of 2,174 total man-days for the project