In In Part 1, I outlined how disruption causes cascading changes across ERP systems—and why QA plays a crucial role in catching those issues early. In this follow-up, I want to explore where QA teams should focus during change, and how automation becomes your key enabler in scaling quality across Agile and DevOps environments. 

What QA Needs to Focus On 

QA has to pivot quickly—but with precision. It’s not just about validating system changes—it’s about ensuring your entire delivery ecosystem can absorb change without breaking. 

Here are the areas I’ve found most critical: 

• Order-to-Cash: Can you fulfill, invoice, and ship seamlessly—even as logistics or tax logic changes? 
• Procure-to-Pay: Are new vendors reflected correctly in purchasing and receiving flows? 
• Partner Integrations: Are third-party platforms—logistics, finance, tax engines—still aligned post-change? 
• Agile Regression: Are you continuously validating across every sprint? Change doesn’t stop your release cadence. 
• Reusable Automation Assets: Are you rebuilding tests for every update—or scaling efficiently across projects? 
• Risk-Based Testing: Are you prioritizing what matters most to the business and avoiding unnecessary testing overhead? 

The intersection of process-level awareness and modern quality engineering practices is what creates true QA agility. 

Why Automation Makes the Difference 

One reason I was drawn to Worksoft is that it was built for the realities QA teams face: fast change, complex systems, high stakes.   

Now that I’m here, I see how powerful it is—especially for organizations scaling Agile and DevOps across large ERP landscapes.   

With Worksoft: 

• Codeless automation empowers QA and business users alike 
• Process-driven testing validates real-world business workflows, not just individual transactions 
• Reusable test libraries support speed and consistency 
• CI/CD integration brings QA into your delivery pipeline 
• Scalable governance ensures standards across global teams or vendor partners   

When automation is aligned to your business and embedded into your delivery model, it doesn’t slow you down—it enables velocity with confidence. 

QA’s Role in Business Resilience 

I’ve always believed quality isn’t just about finding bugs—it’s about enabling agility. The ability to move quickly, adapt confidently, and innovate without fear.   

The most successful teams I’ve worked with made quality a shared responsibility: 

• Business users engaged in validation 
• Developers embedded testability into design 
• QA teams aligned to business outcomes, not just pass/fail metrics  

And that’s what we’re building with Worksoft: a platform that gives quality engineering leaders the tools to thrive in a world of constant change.   

Let’s make QA a driver of resilience—not just a checkpoint for compliance.