Why Business Users Are the New Automation Powerhouses (Thanks to Worksoft)
In a world where speed, agility, and accuracy are In today’s fast-moving digital world, speed and accuracy are essential. That’s why many businesses are changing the way they work with test automation. It’s no longer just for developers and IT teams. Now, business users are leading the charge, and Worksoft is making it possible.
From IT Experts to Everyday Users
In the past, test automation was complex. It needed special tools and coding skills. But business processes, like hiring, ordering supplies, or managing finances, are often best understood by the people who do them every day.
That’s why more companies are turning to codeless tools. With Worksoft’s platform, business users can now create and manage automated tests without writing code. This saves time, reduces errors, and helps teams move faster.
Why This Shift Is Happening Now
Faster Software Updates
Software changes happen quickly now, sometimes every week. Tools like SAP and Salesforce update often, and each change can affect key business tasks. Worksoft Certify helps teams stay ahead by allowing anyone to test updates right away.
Experts in the Process
Business users know how their tasks work from start to finish. They don’t need to guess. With Worksoft Capture, they can record their work and turn it into test cases. This makes the automation more accurate and helpful.
Fewer QA Staff
There’s a shortage of quality assurance (QA) professionals. Training more testers takes time. Instead, companies can use Worksoft to train their current teams, people who already understand the business. It’s a faster, smarter way to grow automation.
How Worksoft Makes It Easy
No Coding Needed
Some tools say they are “low code” but still require scripts. Worksoft is truly codeless, which means users don’t need to learn programming. Anyone can build and run tests.
Real-World Process Recording
Worksoft Capture records the exact way users complete tasks. It works in SAP, Salesforce, Oracle, and many other systems. As a result, it builds test cases based on real behavior, not guesses.
Team Collaboration
Worksoft helps business and IT teams work together. IT can manage systems, while business users share their process knowledge. This makes sure tests are complete and up to date.
Reusable Tests at Scale
Once a test is built, it can be reused by other teams. This saves time and helps teams across the company use the same reliable test cases.
How It Works in the Real World
Let’s say your HR team is preparing for a new SAP rollout. Instead of waiting for IT, they can:
- Use Worksoft to record how they onboard employees
- Turn that into an automated test
- Share it with IT to run during system upgrades
- Make updates as needed, without waiting on developers
As a result, the company saves time, avoids system failures, and speeds up the rollout.
Why This Is a Big Deal
According to Gartner, by 2027, over half of automation will be created by business users. That means the people doing the work will also test and improve it.
With Worksoft, this shift is already happening. Business users have the tools they need to build automation that supports growth, change, and compliance, all without slowing down.
Worksoft helps large companies move faster and smarter by giving power to the people closest to the work.
Want to Empower Your Teams?
Automation shouldn’t be locked away in the IT department. With Worksoft, your teams can take control and help lead your digital future.