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AI for Enterprise Testing, Grounded in Business Process Understanding

Worksoft applies AI and intelligence across the testing lifecycle, building on deep business process test automation and enterprise application expertise to help teams focus testing, reduce manual effort, adapt automation, and understand results faster.

ENTERPRISE TESTING CONTEXT

Give AI the Context to Test What Matters

AI can generate a test from a prompt. But enterprise testing happens in a much richer environment.

A test represents part of a business process that may span applications, integrations, data, rules, and organizational boundaries. Worksoft has spent decades helping enterprises capture, automate, execute, and validate these processes, creating a rich foundation of information about business processes, automation, application change, usage, coverage, execution, and risk.

That context matters when deciding what changed, what is affected, where testing attention is needed, and what may put an important business process at risk.

The Worksoft AI Strategy

Make Better Testing Decisions at Every Stage

Worksoft applies AI and intelligence across the testing lifecycle to improve decisions, reduce manual work, and make complex testing information easier to understand. Three principles guide that strategy.

01
Predict & Prioritize

Make better decisions about what needs testing. Change, usage, coverage, and risk signals help determine where testing attention is needed, allowing teams to focus resources on the areas most likely to matter.

02
Adapt & Optimize

Reduce the work required to maintain and operate automation. Intelligence can reduce repetitive work, help automation remain useful as applications change, and make large enterprise automation programs easier to manage.

03
Explain & Govern

Make testing information easier to understand and act on. AI-assisted analysis, reporting, and operational intelligence help turn failures, results, coverage, risk, and automation health into information that supports better testing and release decisions.

AI and Intelligence Embedded Across the Worksoft Platform

These principles are already reflected in capabilities across the Worksoft Connective Automation Platform, applying AI and intelligence to practical testing challenges from process discovery through execution and analysis.

AVAILABLE TODAY
Dynamic Self-Healing

Automatically identifies supported application changes and adapts automation to keep tests running, reducing maintenance effort as interfaces evolve.

Process Similarity Detection

Identifies similarities across captured business processes to help teams find duplication, understand common process patterns, and make more informed decisions about where to standardize and reuse automation.

AI-Assisted Process Discovery

Uses AI to help transform captured business activity into clearer process understanding, reducing the manual effort required to document processes and establish the foundation for automation.

Root Cause Analysis

Analyzes test failures to help teams identify likely causes faster, reducing the time spent investigating execution results and helping teams move more quickly from failure to resolution.

Execution Optimization

Uses intelligence to improve how automated tests are executed, helping teams use testing resources more efficiently and complete enterprise-scale validation faster.

Worksoft MCP Server

Bring Worksoft Into AI-Driven Workflows

AI assistants and agents become more useful when they can securely interact with the enterprise capabilities organizations already depend on.

The Worksoft MCP Server provides a standardized way for compatible AI systems to access selected Worksoft capabilities, making it possible to incorporate enterprise testing into AI-driven tools and workflows.

For Worksoft customers, MCP extends the value of existing automation by making selected testing capabilities accessible in a new generation of AI experiences.

Agentic Enterprise
Testing the AI-Driven Enterprise

As AI Takes On More Work, Assurance Must Follow the Complete Process

AI capabilities and agents are increasingly becoming participants in business processes, making decisions, initiating transactions, and taking actions across enterprise systems.

Consider an AI agent that initiates an order. The enterprise still needs to know whether the correct order was created, whether pricing and business rules were applied, whether required approvals occurred, whether downstream systems received the right information, and ultimately whether the process produced the intended business outcome.

Whether People, Applications, or AI Perform the Work, the Business Process Must Deliver the Right Outcome.

Our Vision

The Future of Enterprise Testing Is Business Process Assurance

AI is changing both how testing gets done and what enterprises need to validate. Through both shifts, the business process remains the unit that matters.

As enterprise environments become more connected, dynamic, and AI-driven, executing more tests isn’t enough.

Organizations need a clearer understanding of what matters, what puts critical operations at risk, and whether the business processes they depend on continue to operate as intended.

That is the vision behind Business Process Assurance: helping enterprises know that critical business processes operate as intended across the applications, integrations, data, people, and AI involved in executing them.

As AI Changes How Testing Gets Done, Business Processes Keep It Focused on What Matters.

Customer STories

Trusted by Global Enterprises

Global enterprises use Worksoft to validate critical business processes across SAP and other applications during major transformations and ongoing releases. Across industries, teams use the platform to expand automation, reduce testing effort, and manage release risk. 

With Worksoft, even a non-technical person can understand the flow. It’s much easier to use than the other platforms we evaluated.
Rajesh Pandey
|
Tech Specialist in Thyssenkrupp’s TCoE
Worksoft beat the other automation platforms we evaluated hands down
Tony Morello
|
Northrop Grumman
By automating testing across large, complex, and highly customized applications that have evolved over many years, we have built a robust regression pack that rapidly identifies code issues and prevents defects from reaching production.
Worksoft is not only accelerating how we deliver change but is also enhancing quality, scalability, and efficiency across the organization.
Mona Dasgupta
|
Head of Enterprise Application Engineering at Ricoh Europe
Worksoft is very strong in the SAP environment, but you can also use it for non-SAP environments.
Deutsche Telekom
A manual automated ECS load would’ve taken us 17 days, whereas with the help of Worksoft’s automation, we were able to do it within four days.
Ankur Saxena
|
Senior Manager S4/HANA at BMO Financial Group
We look at Worksoft as a tool that mitigates risk. We’re better equipped now to support the business at a faster pace.
Pratap Manubolu
|
Senior SAP Basis and Integration Consultant, CPChem
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Resources

Explore Smarter Testing in Action

EBOOK

Smarter Testing in a World of Continuous Change

This guide explores how Worksoft helps enterprise companies maintain business confidence throughout continuous change with its end-to-end testing platform.

Customer Stories

How Global Enterprises Use Worksoft to Reduce Release Risk

See how organizations across manufacturing, energy, and financial services validate critical business processes and accelerate transformation.

PLATFORM OVERVIEW

The Worksoft Connective Automation Platform: Architecture and Core Capabilities

A detailed overview of how the platform’s connected modules work together to support enterprise testing across the full change lifecycle.

Smarter Testing Starts Here

Protect the Business Processes Your Enterprise Depends On

Worksoft helps enterprises accelerate change while reducing risk to critical business processes by automating end-to-end testing across enterprise applications.

Bring business-process testing, enterprise-wide automation, and intelligence across the testing lifecycle together, and make testing smarter today.