Support Built for Enterprise Testing That Can’t Afford Downtime
When critical business process testing depends on your automation program, questions can’t sit in a queue. This page connects you to the resources, documentation, and people who help you keep validation running smoothly across SAP, Oracle, and your connected systems. Whether you need step-by-step product guidance, direct access to our support team, or a conversation about where you’re headed next, you’ll find the right path here.
TALK TO US
Reach the Support Team Directly
Sometimes the quickest way forward is a direct conversation. Call or email our support team and we’ll help you find the right solution.
Support Phone
+1 (800) 858-0813
Support Phone (Alternate)
+1 (972) 993-0400, ext. 2
General Phone
+1 (972) 993-0400
Contact Headquarters
Worksoft, Inc.
6136 Frisco Square Blvd.
Suite 400
Frisco, Texas 75034
United States
FOR EXISTING CUSTOMERS
Log in to the Customer Portal
The Customer Portal is where existing customers manage support directly. Log in to reach customer-only resources, review your cases, and chat with a member of our support team. It’s the fastest way to get answers grounded in your environment and your program.
PRODUCT DOCUMENTATION
Worksoft Help Portal
The Worksoft Help Portal is your source for learning how to install, configure, and operate the Worksoft Connective Automation Platform. It provides step-by-step procedures across the full life cycle of a business process, from discovery through testing and execution, so your teams can find answers without waiting on a ticket.
Documentation covers the platform end to end, including:
01
Set Up and Installation
Platform installation guides, deployment steps, and portal and services configuration.
02
Getting Started
Practical, procedure-level guidance for standing up and using each part of the platform.
03
Platform Modules
Detailed documentation for Worksoft Certify, Business Capture, Reporting Services, Continuous Testing Manager, Impact, Process Intelligence, and Automation Insights.
NEW TO WORKSOFT?
See How Worksoft
Fits Your Environment
If you’re evaluating how to validate complex, end-to-end business processes across your enterprise systems,
the best place to start is a conversation about your goals. Talk with an automation expert who understands the realities of
interconnected SAP, Oracle, and cloud landscapes, and see how Worksoft helps you manage change with confidence.