Worksoft 12.x Support Ends December 31, 2026

Protect what you have built. Prepare for what comes next.

Your existing Certify processes and automation assets remain the foundation. The upgrade path is designed to preserve that investment while giving your teams access to the latest capabilities across automation, testing intelligence, orchestration, reporting, security, and platform infrastructure.

Start Planning Your Upgrade

Move Forward Without Starting Over

Upgrading does not mean rebuilding your automation program.

Your existing process library carries forward, helping your teams maintain continuity while modernizing the platform around it. Worksoft can help assess your current environment, identify dependencies, and develop an upgrade plan aligned with your transformation roadmap and delivery calendar.

What Your Teams Gain

The latest Worksoft platform brings together smarter automation, stronger orchestration, clearer reporting, and modern enterprise controls – helping teams reduce maintenance, focus testing on business risk, and manage change with greater confidence.

AI-Powered Automation

Worksoft Certify now includes self-healing automation that adapts when applications change, AI-powered root cause analysis that automatically categorizes test failures, and natural-language failure summaries that give both technical teams and executive stakeholders a clear picture of what failed and what it means operationally.

The AI runs on-premises by default, keeping your execution data and process context within your environment.

That matters in regulated industries where data residency and auditability are operational requirements, not preferences.

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Impact-Driven Testing

Worksoft Impact now connects directly to test execution.

When a change is introduced, the platform analyzes what actually changed in your SAP landscape, maps it to the business processes and tests that are affected, and triggers only the tests genuinely required for that change.

Teams stop running regression suites that have no relationship to what changed.

For organizations managing S/4HANA programs, where testing routinely represents 30% to 40% of total transformation expenditure, that alignment between change and test scope has a direct effect on cost and cycle time.

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Integrated Test Data Management

Worksoft Data Connect, powered by EPI-USE Labs, delivers integrated SAP test data management and automated system refresh capabilities.

Teams can provision secure, production-like SAP test data on demand, without requiring full system copies and without the compliance exposure that comes from using production data in test environments.

Testing that runs against realistic data produces results that reflect real operational risk.

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Enterprise Test Orchestration

Execution Manager has been replaced by Continuous Testing Manager (CTM), substantially enhanced for organizations managing multiple transformation programs in parallel across different environments, release cadences, and risk thresholds.

CTM brings enterprise-scale scalability, usability, fault tolerance, RDP and license retry capabilities, and agent management improvements that reduce the operational friction of running complex, concurrent test programs.

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Modern Reporting and Release Visibility

Worksoft Reporting Services replaces the previous reporting engine with real-time visibility, parallel report generation, report archives, built-in templates, and an audit trail that compliance-sensitive environments require.

Executives get the release readiness picture they need, not just pass rates.

Teams get the operational data to understand coverage, risk, and trend. API-based access extends that data to downstream systems.

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Connected DevOps and ALM

Native integration support now extends across SAP Cloud ALM, SAP Solution Manager, Azure DevOps, Jira, Zephyr, Perforce ALM, Jenkins, and Xray.

Testing connects to your delivery pipeline rather than operating alongside it.

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More Resilient Test Automation

Major enhancements to Worksoft Certify include improved object recognition, expanded browser support, SAP Fiori automation, embedded web technology support, and self-healing capabilities that now extend to web interfaces across SAP and non-SAP applications.

When a test encounters a minor application change, it adapts in real time rather than failing.

The adaptation is surfaced transparently so teams retain governance over whether changes are made permanent.

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Faster Test Creation and Maintenance

Worksoft Business Capture has been enhanced with native macOS support, improved object management, simultaneous capture and execution, and a more accessible automation creation experience.

These improvements reduce the friction of building and maintaining test coverage, allowing more of your team’s capacity to go toward coverage expansion rather than upkeep.

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Enterprise Authentication and Security

Platform-wide SSO support via OpenID, LDAP, and OAuth, Microsoft 365 integration, and stronger enterprise security controls are now standard.

Standalone licensing from 12.x is replaced by Worksoft Portal-based licensing, which simplifies administration across complex, multi-environment deployments.

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Cloud-Ready Platform

The Automated Cloud Installer reduces implementation effort and supports cloud-ready deployment with modern authentication and compatibility with the latest SAP and enterprise technologies.

Platform modernization includes .NET 10 readiness and SQL Server 2022 support, positioning your testing infrastructure to scale alongside your broader IT landscape.

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Why Start Planning Now?

A successful upgrade requires more than installing a new release.

Your environment, integrations, infrastructure, release schedule, and active transformation programs may all influence the right approach. Starting early gives your teams time to:

The earlier the conversation begins, the more flexibility your organization has to upgrade on its own terms.

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Frequently Asked Questions (FAQ)

Will our existing Certify processes carry forward?

Yes. The upgrade path is designed to preserve your existing Certify process library and automation investment. Newer self-healing capabilities can also help established processes adapt to application changes.

Are there integrations that require additional planning?

Potentially. Organizations using Execution Manager, Panaya Test Dynamix, Micro Focus ALM, CyberArk, or RPA Orchestrator should review these dependencies as part of the planning process. Execution Manager has been replaced by Continuous Testing Manager, while some older integrations and components are no longer supported.

How long will the upgrade take?

The timeline depends on the complexity of your environment, infrastructure, integrations, and delivery schedule. Your Worksoft team can assess these factors and recommend an appropriate path and sequence.

What is the first step?

Begin with a review of your current 12.x environment. Worksoft will help identify compatibility considerations, explain the capabilities available in the latest platform, and develop an upgrade plan based on your priorities.

Schedule a Discovery Call