Build Lasting Automation Capability
Worksoft Professional Services helps teams install, adopt, govern, and expand enterprise test automation through expert-led enablement, assessments, upgrades, and ongoing support.
WORKSOFT PROFESSIONAL SERVICES
Expert Guidance for Every Stage of Worksoft Adoption
Worksoft Professional Services combines product expertise, structured enablement, and hands-on delivery to help teams establish their environment, build internal skills, expand adoption, and sustain value over time.
01
Expert Guidance
Specialized in Worksoft Products, leveraging years of automation experience to offer best practices and the latest guidance.
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Tailored Solutions
Adaptive support for all skill levels, from newcomers to advanced users with established automation practices.
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Global Reach, Local Impact
Benefit from our global presence and flexibility with time-zone coverage and onsite support as needed.
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Responsive Partnership
Direct access to Worksoft Engineering & Product Functions to navigate changing business environments.
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Strategic Influence
Contribute to our product roadmap and development, ensuring your needs shape future automation solutions.
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Collaborative Success
In lock-step with our Customer Success Team to understand and support your unique automation journey.
01
Environment Ready
Prepare the Worksoft environment and align the team around program goals, roles, and priorities.
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Establish Core Skills
Build foundational knowledge through practical training and guided application.
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Expand Skills and Adoption
Broaden expertise, increase participation, and extend automation to additional processes and teams.
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Operationalize Automation
Establish repeatable practices and governance that support an effective, sustainable automation program.
The program is adapted to each organization’s starting point, team structure, and adoption goals, giving teams the support they need to progress from initial readiness to sustained execution.
AUTOMATION ENABLEMENT PROGRAM
Build the Capability to Sustain and Scale Automation
The Worksoft Automation Enablement Program provides a structured path for turning Worksoft adoption into lasting organizational capability. Combining expert guidance, practical learning, hands-on application, and governance, the program helps teams develop the skills and operating practices required to manage automation effectively.
The Enablement Success Plan guides organizations through four stages.
PROFESSIONAL SERVICES
Expert Guidance for Every Stage of Worksoft Adoption
From first installation to long-term optimization, Worksoft Professional Services offers a full menu of engagements. Each combines hands-on expert delivery with structured outcomes tailored to your environment and team.
01
New Software Install
Installation and initial configuration of the Worksoft Connective Automation Platform (CAP) in up to two environments. Includes defining scope and architecture, planning and preparing environments, executing the installation plan, and validating readiness, with “as-built” architecture diagrams delivered for each environment.
02
Upgrade Services (Install & Enablement)
A guided upgrade with built-in skill development. Thirty days of Concierge Support include a quality and value review of your current footprint, demos and working sessions on new features and capabilities, expert guidance on actioning recommendations, and upgrade installation services.
03
Automation Assessment
An expert-led engagement that assesses automation opportunities, current practices, and program maturity. The resulting readout provides prioritized recommendations, process-suitability insights, governance considerations, and an economic model teams can use to evaluate potential value and next steps.
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Automation Workshops
Live, expert-led virtual training based on the Worksoft Automation Foundation curriculum. Hands-on instruction in a Worksoft environment covers core platform capabilities and connects participants with University, Community, and tutorial resources.
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À la carte Services Hours
Flexible time-and-materials support for teams that need additional hands-on help, available as Automation Engineering Services, offshore Consulting Services, or onshore Consulting Services (Senior/Principal level). Engagements require a minimum commitment of hours and a scoping session before delivery begins.
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Continued Success Program
Ongoing support to sustain value realization and continued skill development after enablement. Delivered in three-month blocks and structured around quarterly quality and value reviews, monthly expert sessions, quarterly instructor-led training refreshers, and ongoing feature-update sessions.
07
Automation Success Program
Our Automation Success Program combines enablement with continued expert guidance over an extended period. Programs can include quality reviews, expert sessions, training refreshers, feature enablement, and Automation Workshop seats based on the selected engagement.
Resources
Explore Smarter Testing in Action
RESEARCH REPORT
Testing in the Age of AI
Enterprise applications are changing faster as AI accelerates development, yet most AI-augmented testing remains in pilot or limited production. Forrester surveyed 405 decision-makers on the governance, data quality, and architecture gaps that limit how far testing can scale.
Customer Stories
Keeping Critical Processes Running Through Change
ERP migrations and constant application updates put core business operations at risk. See how organizations such as Nestlé, Roquette, and Ricoh validate end-to-end processes across SAP, Salesforce, and Oracle while transformation programs move forward.
BLOG
A Continuous View of Automation Program Health
Stale assets, technical debt, and governance gaps build quietly as automation programs scale. Automation Insights, an add-on to the Worksoft Connective Automation Platform, evaluates those risks daily across more than 40 metrics and points teams to the assets that need attention.