Digital transformation and the speed of innovation are top-of-mind for any enterprise organization looking to keep pace in the modern business landscape. And test automation remains one of the key ways that teams can drive efficiency and reduce risk within their business processes. However, some organizations remain cautious about engaging test automation for a variety of reasons. 

Among the hesitations business leaders have when considering automation, many are focused on training time. According to a recent ASUG survey, 47% of respondents named concerns about the learning curve as a significant factor in why they don’t want to implement automation. Additionally, teams are spread thin, with a fragmented or segmented application landscape creating barriers to efficiency and increasing risk. 

The Worksoft Connective Automation Platform alleviates these challenges through a codeless, easy-to-use platform that gets teams up and running fast. In this blog, we’ll explore how Connective Automation allows teams to automate faster, increase efficiency, and drive ROI. 

What to Look for in an Automation Platform

Innovation can drive efficiency, but increased reliance on enterprise applications to help run the business also carries risks. In a fragmented application landscape, not only are business users working on different platforms but teams are separated geographically, which can create a poor experience for both customers and employees. And with disparate levels of Agile and DevOps readiness, disparate applications can create significant challenges. 

Engaging test automation is one way to create solutions to these problems. When considering a test automation partner, there are several key deliverables that business and IT users should examine. 

    • Automation for the Full Business Process Lifecycle – Users should want to not only understand what’s happening from a technical standpoint but also should understand which processes need to be automated and use that information to feed the overall CI/CD pipeline. 

    • Align Business and IT – The right test automation platform should align business and IT users aided by enhanced process understanding. 

    • Self-Healing Automation – To truly deliver results year-round, seek out change-resilient automation so teams can continue to do their CI/CD cycles and not spend unnecessary time on maintenance in between each iteration. 

    • Unprecedented Scale – Organizations need to be able to manage and test scenarios for tens of thousands or even hundreds of thousands of transactions for their users, which means it’s vital that a test automation platform can perform at scale.

    • Single Platform with Robust Technology – A single automation platform that can handle all of a team’s information as well as connect fragmented enterprise applications allows teams to integrate seamlessly and drive a lower cost of ownership. 

Three Phases of Agile Automation

Agile teams often organize the  automation process into three loose phases: understand, de-risk, and improve. First, you need to understand your “as-is” state, without which it’s impossible to determine a cohesive strategy and the tools you might need to execute one. When teams understand their as-is states using tools like automated process discovery, they’re better able to feed the proper elements into the CI/CD pipeline.

Once the proper pieces are identified, you can begin to de-risk your operations by engaging test automation and automated regression testing. With so many interdependencies in today's complex IT landscapes, it's imperative to conduct comprehensive testing of end-to-end business processes to ensure to those processes operate flawlessly as intended. Without automation, the testing process can become too tedious and time consuming, causing teams to cut corners for speed at the potential risk of quality. 

Once everything is tested and promoted to production, teams can gather insights into end-to-end processes, then feed back into a cycle that allows you to understand the new as-is state and and engage in process optimization for the next round of automation. From there, it’s easier to continually deliver improvements to the user experience and continue to deliver ROI as you take early successes and expand them to the next high-value targets within the organization. 

Connective Automation & the CI/CD Pipeline

Worksoft’s Connective Automation Platform creates a common context for IT and business to collaborate and prioritize, with unmatched capabilities to understand the “as-is” state of any given business process, de-risk changes before they impact end-users, and optimize end-to-end business processes. 

This closed-loop approach allows teams to leverage automation throughout their CI/CD pipeline and automate processes in pre- and post-production at speed and scale. Teams can begin de-risking through process intelligence and specifically process mining to understand their as-is state. Through process documentation, teams can begin to build initial automation and integrations so you can test high-value processes that are meaningful to the business. 

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Once you have de-risked and documented your as-is state, you can begin continuous testing, which is often what teams are used to thinking of within the CI/CD pipeline. Now, teams can begin utilizing deployment tools to begin full-scale production. The Worksoft Connective Automation platform is unique in that it takes the same automation artifacts that were used for testing and allows teams to use them for production and for production process automation. In many cases, it’s common to stop at deployment, but Connective Automation reuses automation assets that deliver a comprehensive feedback loop. 

To learn more about how the Worksoft Connective Automation Platform can drive efficiency, reduce risk, and accelerate change for enterprise organizations, request a demo.