Modern-day enterprises are vastly different than they were just a few years ago. In this era of continuous change, every aspect of human capital management is constantly shifting: employee and customer needs, compliance, organizational structures, and demand. Today’s businesses are operating in an entirely new landscape that requires modernization to perform optimally.
Modernizing HCM – Formalize a Strategy
In this ever-evolving environment, the need for workforce optimization is now greater than ever before. An organization’s ability to keep pace with change will determine their success or failure. Business leaders are taking notice of the shift and developing an HR Modernization Strategy to break down siloed departments, streamline processes and leverage real-time data. Successful modernization strategies focus on:
- The ability to keep pace with business change, delivering instant access to relevant, accurate information
- Agile adoption to accelerate HR transformation, increase efficiency and ensure quality
- End-to-end automation to standardize and scale processes, offering dynamic and accurate real-time workforce data across the organization
Agile and Automation – Rethink Change Management Practices
QA teams were traditionally accustomed to working with on-premise, monolithic systems with proprietary GUIs that rarely changed. But with the introduction of cloud-based apps like SAP SuccessFactors, which push quarterly updates and use complex UIs, organizations must re-think change management practices and shift to Agile methodologies to keep up with demanding release schedules.
Making a successful and efficient move to cloud-based human resource management (HR) systems like SAP SuccessFactors requires teams to work together in an Agile fashion, adopt intelligent automation and mature their ongoing change management best practices. Adopting automation early in the project, and using a federated approach, allows organizations to extend existing automation across the organization, standardizing processes and increasing efficiency.
Lufthansa Group, the 11th largest airline in the world, recently shared how they’ve used this approach to transform their HR system for over 130,000 employees. – (Read more about Lufthansa Group’s HR transformation with automation.) link: https://www.worksoft.com/downloads/succeed-with-successfactors-transform-hcm-with-ongoing-change-management-and-intelligent-automation/
Intelligent Automated Testing – Improve Experiences Without Risk
There is often the perception that the adoption of a hosted, packaged application capability means that testing has already been performed by the vendor and there is no need for any additional testing. The application vendors are keen to present their solutions as easy to implement and use, so they do not want to dispel this commonly held perception.
The truth is that testing is still a very large part of any implementation project.
Maintaining security and privacy is critical for any HR environment. Modern HR landscapes use centralized cloud data, which means personal and sensitive information is no longer siloed, or protected, by department. Comprehensive role and positive/negative testing can ensure sensitive data remains private across the entire HR ecosystem, even in the midst of continuous change from development and new releases.
In addition to addressing security and privacy concerns, end-to-end testing can also mitigate risk associated with business process assurance. SuccessFactors represents just one of the numerous applications that comprise an organization’s modern application landscape. Siloed app testing won’t guarantee the functionality of the entire business process. How can you ensure processes are running as intended at all times? Intelligent, end-to-end automation is necessary to eliminate manual errors, boost efficiency and deliver higher levels of quality assurance across applications, technologies and interfaces
At the heart of HCM modernization lies the ability to attract and retain top talent, which is why more and more companies are choosing to begin their digital transformation journey with HR. Securing and retaining high-value talent and offering more meaningful employee experiences drives better business outcomes and sets the stage for wholesale transformation.
Why risk those employee experiences and business outcomes by not adequately testing as part of your digital transformation strategy?
Modernizing HCM additional resources –
- Webpage: https://www.worksoft.com/successfactorshcm-worksoft-automation/
- eBook: https://www.worksoft.com/all-publications/sap-success-factors-solution-guide/
- Webinar: Succeed with SuccessFactors - Transform HCM with Ongoing Change Management and Intelligent Automation - Worksoft Inc.
- Blog: Modernizing HCM – Lufthansa Takes HR to the Cloud with Intelligent Automation - Worksoft Inc.